Last Updated: 08/29/2025
Welcome to Factor HD (“Company,” “we,” “our,” or “us”). By accessing or using our website [factorhd.com] (the “Site”), you agree to these Terms & Conditions. If you do not agree, please discontinue use of the Site.
1. General Use
- The Site is provided for informational purposes only
- You agree not to misuse the Site or interfere with its functionality or security.
2. Consent to Communication
- We do not send marketing or promotional text messages without your prior express written consent, as required by law.
- If you provide your phone number (for example, via a contact form or service request), it will be used only to respond to your inquiry or provide the services requested.
- Message frequency will vary depending on your interaction with us.
- Standard message and data rates may apply.
- You may opt out of receiving text communications at any time by replying STOP.
3. Compliance
We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and 10DLC messaging requirements. Unauthorized use of our services for spamming or unsolicited messaging is strictly prohibited.
4. Limitation of Liability
The Site and services are provided “as is” without warranties of any kind. To the maximum extent permitted by law, Factor HD is not liable for damages arising from your use of the Site.
5. Governing Law
These Terms shall be governed by the laws of the State of California, without regard to its conflict of law principles.
Privacy Policy
Last Updated: 08/29/2025
Factor HD respects your privacy. This Privacy Policy explains how we handle your information when you visit our website.
1. Information We Collect
- We do not collect personal data (such as names, addresses, or phone numbers) unless you voluntarily provide it through a contact form or service request.
- We do not sell, rent, or share your information with third parties for marketing purposes.
2. Use of Information
- Any information you provide is used solely to respond to your inquiry or deliver the services requested.
- We will not use your phone number to send text messages without your explicit consent.
3. Messaging Consent
- If you opt in to receive SMS messages, we may send you service-related updates.
- You may withdraw consent at any time by replying STOP to any text message.
- We strictly comply with TCPA, CTIA, and 10DLC rules regarding messaging.
4. Cookies & Analytics
- We may use cookies or basic analytics to improve website performance, but no personally identifiable information is stored or shared.
5. Data Security
- We implement reasonable measures to protect any information you provide. However, no internet transmission is fully secure.
6. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect information from children.
7. Updates
We may update this Privacy Policy periodically. The “Last Updated” date indicates the most recent revision.
8. Contact Us
If you have questions about these policies, you may contact us at:
Factor HD
22419 Ventura Blvd
Woodland Hills, CA 91364
📧 info@factorhd.com